What is Good2retail?
Believing that the FMCG industry in Malaysia lacks connectivity between suppliers and retailers, we saw the opportunity to provide a better communication between both parties by creating an online platform for businesses to source and deal with one another in a faster, more effective and efficient way. Good2retail is a B2B marketplace with the aim of connecting retailers to wholesalers, manufacturers, and principals in a secure, easy, and efficient way. Through Good2retail, retailers are able to have immediate access to thousands of wholesale products – all fulfilled by suppliers that our team has personally vented and verified. Additionally, we curate and list suppliers that provide the best quality services and prices
Does Good2retail give credit term?
Credit term varies among suppliers and Good2retail has no direct linkage to the supply process of the products that are listed on the website. Loyal customers have higher opportunity to request from the suppliers for credit terms, and they will have the authority to accept/ decline the request.
How can I track my orders & payment?
You will receive an email notification of payment made and track the order by asking our live chat in our website, Good2retail.com
How do I apply a coupon code to my order?
You can apply the coupon code inside your cart before proceeding to checkout processes.
How long will it take for my order to arrive after I make payment?
The expectation of receiving their orders is within three (3) to five (5) working days upon payment verification. We serve fast delivery as well depending on the distance and date of delivery. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
How can I change my shipping address?
You can go to your account dashboard and view the address by pressing it. Therefore, you can edit your shipping address and billing address by clicking the edit
Can I pick up the orders myself?
Yes, there is an option for you to self-pick up from the suppliers. In this case, every supplier has different terms and condition, It depending on the situation and subject to change without prior notice
Who will deliver the item?
Good2retail partners up with numerous logistics agencies travelling to different parts of the city.
I’ve received the wrong items. What do I do?
You may return the product following the refund and return policy. You also can contact our customer service and live chat to voice out the problem.
Are the product images displayed correct?
Here at Good2retail, we are doing our best to ensure that we provide the best visual representation of the products offered by the suppliers.
Can I get the wholesale price for a product?
Yes, you can! If you hit the Minimum Order Quantity (MOQ), you are eligible for the wholesale price. Please note that the MOQ are different between suppliers but rest assured we only selected the best price!
I forgot to order 1 more carton, can I get a discount?
No if it is already in stage of post purchase which made payment. Before that, you may contact our customer service to make a change before you handling any payment slip. This is subject to change without prior notice of the above statement. It can be changed or declined by supplier’s.
What is an Outer and a Carton?
An outer is a unit of measure where the container of individual units of products are shipped out for transportation (box). A carton consists of one or multiple outers which were packed to be transported safely to you.
Internship? Full time position?
Good2retail is extensively hiring. For an internship opportunity please email [email protected] .